Guardian Service Industries Inc.
About Us The Guardian Difference in New England
Guardian Service Industries, Inc. was established over 100 years ago in 1918.
Today, we are a 4th generation family owned service corporation that places unprecedented value on customer service, professional workforce, integrity, accountability and transparency.
Guardian experienced an impeccable growth over the past century and is now a multi-million-dollar premier facility services company. Guardian is a privately held company that has continually evolved, expanded its service offerings and has proudly grown organically in the facility service industry.
Our service areas in Boston and New England include Janitorial services, Maintenance, and Front Desk & Concierge. By grouping or integrating our services together, clients always enjoy increased cost efficiencies.
Deliver outstanding value, continuous innovation, and exceptional customer service.
A leader in maintaining and providing unparalleled facility services throughout
the Northeast, New England and Mid-Atlantic regions.
Our New England Leadership
Senior Vice President
Jonathan Kessler has spent more than a decade in the facility management industry. Having worked in sales, marketing and operations, he recognizes the need for a leveled back-end of operations as well as the amount of strategic implementation that goes into the growth of our sales and marketing department.
He is responsible for driving revenue and growth for the company. In addition, he oversees New England and Mid-Atlantic operations. He truly believes that every market and client is different, and understanding each one’s individual need is imperative to achieving customer satisfaction.
His degree in family studies and psychology fosters a greater understanding of the importance of a well-organized and motivated management team. Jonathan graduated from the University of Arizona with a Bachelor’s degree in Human Development and Family Studies, General.
Senior Vice President
Hector Martinez joined Guardian in 2017 and is an experienced multi-site operations manager with a demonstrated history of excellence. Skilled in Operations Management, Facility Management (FM), Team Building, and Account Management, Hector is an accomplished manager with over 8 year’s expertise.
He is an integral part of Guardian and leads by setting a great example. Hector’s colleagues often credit him for being an effective communicator and a dependable leader with a positive outlook towards work and life.
Senior Regional Director, New England
Vice President, Administration
Bernice is an experienced administrator with over 25 years’ experience and strong background in the facility service industry. In her role at Guardian, Ms. Ruiz, works with external and internal customers on both the marketing and operations side. Bernice joined Guardian in 2012 and currently holds the position of Vice President, Administration and is a key member of the management team. Throughout her career, she has held various Marketing and Operations positions in this industry since 1995.
Bernice has been instrumental in instituting some of the processes and procedures in place at Guardian today. Additionally, she is responsible for the company’s marketing efforts including proposals, social media and client compliance. Bernice holds a Bachelor of Arts from Fordham University and is fluent in Spanish.
Vice President, Administration
Matthew joined the family business in 2009. As President of the Window Cleaning & Lighting, Matthew Bressler is responsible for the operation and financial reporting for these Divisions. Matthew also serves as Guardian’s Safety Manager, building the safety culture for our employees and clients.
Additionally, he is an authorized OSHA Trainer, and regularly gives General Industry and Construction training for Guardian’s staff, our clients, and the public. Matthew is an official ISSA Certification Expert.
Matthew graduated from Queens College in 2010 with a bachelor’s degree in Accounting and Business Management.
Senior Regional Director
Mr. Diffily is our Senior Regional Director, Business Development, New England and reports to Jonathan Kessler. Tom will be responsible for new business development, trade organization networking and expanding Guardian’s New England footprint. He will also serve as Account Executive in the New England Market.
Thomas brings an extensive background in business development and marketing with over 20 years’ experience in corporate growth, business development, product marketing, contract negotiations, sales presentations, and process improvements. Most recently, Tom was with Aramark where he was the Director of Business Development leading in national sales for both 2018 and 2019. Additionally, Thomas received recognition as nationwide leading revenue producer.
Senior Regional Director, Business Development, New England
Our Corporate Leadership
Samuel “Sandy” Herzfeld
Samuel “Sandy” Herzfeld joined Guardian in 1973. He is the Co-Owner and Chief Executive Officer of Guardian and is involved in the day-to-day operations of the company. He is responsible for overseeing the company’s financials, technological developments, quality control programs, policies and procedures.
His involvement in the installation of latest technologies such as iPad installation in all sites, led to the improved employee training, increased productivity, and resulted in better communication with our customers.
He was instrumental in instituting the GreenClean® program and the development of Guardian 24/7 – our web-based portal that enables users to access valuable account information through the internet. Sandy graduated from Philadelphia University in 1966 with a Bachelor’s degree in Business and Commercial, General.
Samuel “Sandy” Herzfeld
Allen Fredericks, who joined Guardian in 2007 as Chief Financial Officer, brings extensive and broad-based experience in all aspects of accounting, internal controls, business management, and profit improvement initiatives. Both an MBA and CMA, he has had great success with start-up and re-engineering financial functions, establishing sound financial and business policy and partnering with senior management to achieve business goals.
Alan Bressler joined Guardian in 1980. He is the Co-owner and Chief Operating Officer of Guardian and is involved in all aspects of operations from labor relations to transitioning new accounts.
He began his career at Guardian as an Operations Manager and later becoming an Account Executive. This foundation and extensive background has given him the understanding and tools to organically grow the company.
Additionally, his daily involvement with our clients gave him an insight into customer needs and paved a path for Guardian to vertically expand into new markets. Alan graduated from Ohio University in 1979 with a Bachelor’s degree in History & Psychology.
Joe Large, LEED GA
Executive Vice President
A Guardian employee since 2010, Joe brings 25+ years of expertise in Real Estate Development, Management, Facility Management, Building System Administration and Practical Mechanical Engineering. During his tenure with Guardian, Joe has continuously honed his facility services skills, by turning his focus from an end user perspective to that of a service provider.
He is a contributor and benefactor of Guardian’s century of experience, expertise and leadership. Joe possesses a diverse skill set which enables him to manage large-scale projects, from inception to completion, from a financial and operational perspective. Joe is an industry thought leader and has earned his reputation for delivering on his promises.
Executive Vice President
Technology We Use The Latest Tech To Make Your Job Easier
Guardian GO is a web-based SaaS application that provides a comprehensive service request, preventive maintenance, inspection and asset management system. The solution is delivered via the Internet to your standard browser. There is no hardware to buy or software to install. You will be provided with a login and password enabling access to the data.
Additionally, Guardian Go is our internal Customer-relationship management (CRM) system that manages our interaction with current and potential customers.
With our simple timesheet management solution, our clients gain the valuable insight needed to make the most of their time and attendance data. Our solution works seamlessly with our client’s payroll system, eliminating manual tracking and data entry while ensuring accuracy and compliance.
Benefits of Time Management Solution:
- Secured tablet acts as a Web Time punch clock for all employees
- Employees have their own pin
- Photo verification
- Date and time stamped
- Real time data
Simple Timesheet Management
Our Reporting and Incident Trending & Analytics module enables you to organize and tap the employees information gathered in the field. You can create customized templates for the different types of reports you require us to provide, so that the information is presented in the best way for you to analyze it.
With our technology, you can take data and use it to assess performance, identify risks and trends, and make planning decisions, such as increasing staffing coverage or improving access control. Or you can access analyses we carry out for you and skip straight to the decision-making
Corporate Social Responsibility We Care About Our Community
Corporate Social Responsibility
Working with the right partners
Guardian’s procurement team are focused on ensuring they purchase ethically and fully review all partners, sub-contractors and suppliers before engaging in business with them. The team work to develop long-term relationships with suppliers to help build the trust they need to make sustained improvements to workers’ conditions and incentivize suppliers by building in compliance to labor standards into their contracts.
Our Affiliations We Work With The Industry's Best
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